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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chuck Gasso

December 29, 2025

5  out of  5
rating by Chuck Gasso
"Kind and knowledgeable staff. Super clean facility as well."
We responded:
"Thank you, Chuck, for your feedback! We're glad to hear that you found our staff kind and knowledgeable, and that you appreciated our clean facility. Your support means a lot to us."
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Shelley Wiegmann

November 5, 2025

5  out of  5
rating by Shelley Wiegmann
"Got my new cards after a second email. Lol. I enjoy everyone that works there."
We responded:
"Thanks for the review Shelly, we appreciate your business "
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Autty Bozza

October 15, 2025

5  out of  5
rating by Autty Bozza
"I will be the first to acknowledge that I can be a difficult client to work with. I am very particular and once I pick a particular person to work with I don't like to work with anybody else. I have worked with Howard for several years at this point and he has been nothing but kind, compassionate, and answered all of my questions in a timely and efficient manner which is of the utmost importance to me. When I talk with him he makes general small talk about my family and our weekends and I know a little bit about his family and his activities and he is just an overall great guy to speak with and communicate with. He meets all of my needs in regards to insurance. I currently have one car, home owners insurance, my husband and I's life insurance, as well of two of our children's life insurances policies through State farm. Update October 2025: We still have all of the same insurance benefits with Statefarm. I am consistently working with Jordan of late. I've had several complications with life and needed them to find creative solutions and they have. I'm as pleased with them as ever and with all the crazy my rates have stayed stable thus far."
We responded:
"Thank you for the great review! We are so happy to be able to take care of all your insurance needs. We truly enjoy working with great customers like you!"
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Frank Figueroa

October 9, 2025

5  out of  5
rating by Frank Figueroa
"Mohammad was awesome helping me out. I really do appreciate his personality and the way he helped me out. Awesome office and awesome help from Mohammad."
We responded:
"Thank you, Frank, for your kind words about Mohammad and our office. We're glad to hear that you had a positive experience with us. We look forward to assisting you again in the future!"
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Ana Morales

October 1, 2025

5  out of  5
rating by Ana Morales
"I called State Farm asking for another agent that was not available at the moment. Mark was nice enough to make himself available instead of passing a message along and assured he can help me as well. I expressed my concerns about my premium thinking it was too high, he explained to me the type of coverage I had and why he couldn't change anything about it. However he still found a way to get my premiums down by giving me a homeowners and car insurance discount that I had no idea I qualified for, I just wish I was told about it earlier, but Mark went above and beyond by asking que right questions and making sure I had all the discounts I could possibly have, thank you Mark for helping me save a few hundred bucks!"
We responded:
"Thank you, Ana, for sharing your experience with us. It's great to hear that Mark was able to assist you and help reduce your premiums. We appreciate your feedback and look forward to continuing to serve you. "
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Lurlene D. Brown

September 24, 2025

5  out of  5
rating by Lurlene D. Brown
"Fast and reliable service. Answering the many questions that I had was very helpful and professional."
We responded:
"Thank you, Lurlene, for your kind words and for taking the time to share your experience. We're glad to hear that our team was able to assist you with your questions in a professional manner. If you need anything else, feel free to reach out anytime."
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Khalil Khalil

September 19, 2025

5  out of  5
rating by Khalil Khalil
"Had a great experience! They were super patient and answered all my questions."
We responded:
"Khalil, thank you for the 5 star review and for trusting us with your insurance needs "
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David Mauricio

September 19, 2025

5  out of  5
rating by David Mauricio
"Josh Delao helped me with my insurance very good at explaining everything hard work would definitely recommend him helping you out."
We responded:
"David, thank you for the positive review we appreciate it "
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Lori K

September 17, 2025

5  out of  5
rating by Lori K
"Always impressed with the service we’ve had for 20+ years with SF. Anytime I call, Todd’s office is quick with answers and solutions. My recent inquiry was regarding an annual premium for a policy. Mark swiftly addressed my concerns, offered different options and coverage to help address our premiums. Very professional, courteous and capable of answering all of my questions. Thanks Mark, you’re an example of why we’re loyal in staying. We hope to never need to make a claim but I’m confident with all the experiences we’ve had, SF has us if we should need them. Thanks!"
We responded:
"Thank you, Lori, for your kind words and for being a loyal customer for over 20 years. We're glad to hear that Mark was able to assist you with your recent inquiry and provide you with the options you needed. Your confidence in our service means a lot to us."
Profile photo of Ranada Johnson [Sedway MS]

Ranada Johnson [Sedway MS]

September 15, 2025

5  out of  5
rating by Ranada Johnson [Sedway MS]
"My agent Tom is very professional, knowledgeable and responsive. He answers all of my questions and makes sure that everything is taken care of. I appreciate having him."
We responded:
"Ranada, thank you for the kind words, we really appreciate you business! "
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Nemam Ime

September 12, 2025

5  out of  5
rating by Nemam Ime
"If you need perfect, affordable and best insurance State Farm is your right choise. From boss Tod, agent Jordan to Brandy perfect people to work. Highly recomended"
We responded:
"Thank you, Nemam, for your kind words and recommendation. We're glad to hear that you had a positive experience with Jordan and Brandy. Your feedback means a lot to us."
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Mark Trelo

September 11, 2025

5  out of  5
rating by Mark Trelo
"Best insurance professionals in the area! Highly recommend!"
We responded:
"Thank you, Mark, for your kind words and recommendation! We're glad to hear that you had a positive experience with our team. If you ever need assistance, feel free to reach out."
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frank cesarone

September 8, 2025

5  out of  5
rating by frank cesarone
"Todd is a top notch agent who cares for his customers first and never is concerned about the bottom line. Todd is the reason why we returned to State Farm after leaving years ago. Please reach out to Todd and become a client of his."
We responded:
"Frank we truly appreciate your business, Thank you!"
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Jeramy Craig

September 4, 2025

5  out of  5
rating by Jeramy Craig
"Jordan is always super helpful and does everything he can to get my insurance needs taken care of Renters/life/car"
We responded:
"Thank you, Jeramy, for your kind words about Jordan. It's great to hear that he has been able to assist with your insurance needs. We appreciate your feedback and look forward to continuing to serve you."
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LiQuan Wu

September 4, 2025

5  out of  5
rating by LiQuan Wu
"Great rate and excellent services received! Thank you!"
We responded:
"Thank you, LiQuan, for your kind words and for choosing us for your insurance needs. We're glad to hear that you found our rates and services to your satisfaction. Looking forward to serving you again!"
Profile photo of Ned Radosavljevic

Ned Radosavljevic

August 26, 2025

5  out of  5
rating by Ned Radosavljevic
"Very good crew there. They even called me to let me know that my insurance will go down starting next month."
We responded:
"Thank you, Ned, for your kind words and the great rating. We're glad to hear that our team was able to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out."
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Umar Arif

August 25, 2025

5  out of  5
rating by Umar Arif
"I have an amazing experience working with Todd, since last year I have my account with him and he is doing amazing job 👍Syeda from Darien"
We responded:
"Thank you, Syeda, for your kind words and for trusting us with your insurance needs. It's great to hear that you've had such a positive experience over the past year. We look forward to continuing to serve you."
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Janet

July 20, 2025

5  out of  5
rating by Janet
"The agent I spoke with, Mohammed Jabar, was cordial, respectful, knowledgeable, and replied promptly as promised. I look forward to further interactions with this agency."
We responded:
"Thank you, Janet, for your feedback. We're glad to hear that Mohammed provided you with such a positive experience. We look forward to assisting you again in the future."
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Blueko B

July 16, 2025

5  out of  5
rating by Blueko B
"Todd, Jordan, and Mohammad are the best in the industry. Always very helpful and knowledgeable. Love these guys. I recommend everyone to them."
We responded:
"Thank you, Blueko B, for your fantastic feedback! We're glad to hear that Jordan, and Mohammad have been helpful and knowledgeable. Your recommendation means a lot to us. "
Profile photo of Doug Whitaker

Doug Whitaker

July 3, 2025

5  out of  5
rating by Doug Whitaker
"I accidentally called the wrong insurance agency, but Mohammed was incredibly friendly and helpful nonetheless. He took the time to understand my situation and kindly directed me to the correct agent I needed to speak with. Even though I wasn't a customer, he treated me with respect and professionalism. His kindness and willingness to help made a frustrating situation much easier. Excellent Service! Thank you Mohammed!"
We responded:
"Thank you, Doug, for taking the time to share your experience. We're glad to hear that Mohammed was able to assist you with such professionalism and respect. Your feedback is greatly appreciated and will be shared with the team."
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Nick Cesarone

June 10, 2025

5  out of  5
rating by Nick Cesarone
"I cannot recommend Todd enough! From the moment I reached out with my issue, he was incredibly proactive and went to work on my behalf. He promptly solved my issue with little to no work on my end. It's rare to find someone who genuinely advocates for their clients in this manner."
We responded:
"Nick, thank you for your thoughtful review we really appreciate your business. You’re the man! "
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Valdas Sinkevicius

April 30, 2025

5  out of  5
rating by Valdas Sinkevicius
"Todd is a great professional. He’s responds quickly and helps me with all my questions and concerns about my insurance needs. He offers very competitive rates. I highly recommend him."
We responded:
"Valdas, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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J Uurso

December 30, 2024

5  out of  5
rating by J Uurso
"When I was looking for insurance for my small LLC I gave Todd a call. He was very attentive and the overall process was extremely simply and stress free. He took the time to explain the policy to me and continues to help me going forward!"
We responded:
"Thank you for the review Jimmy. We enjoy helping small businesses owners like yourself with their insurance needs! "
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Kimberly Gordon

December 28, 2024

1  out of  5
rating by Kimberly Gordon
"No way to respond to Todd Carter's response to my bad review… No surprise there! you don't have me in your system even though both of our insurance cards have my name on them? THIS is the problem....you have a major communication issue in your office. My in-laws who were customers of yours for over 15 years took all 5 of their vehicle policies to another carrier a few months ago because of the major issues at your office. Not receiving payments, payments rejected for no reason, no follow-up calls or emails, no one answering the phone even during regular business hours.We stuck with you because we really only drive one of the two vehicles on our policy and our rates have pretty much stayed the same. But recently there were so many mistakes on our policy. It doubled our rates. I've had to get on the phone two different times with your superiors to clear up the mess. Never heard back from you even though written requests were made and requests from online associates were made. In any case, we are switching offices to an agent closer to home anyway, how we ended up with you in Willow Brook is a complete mystery."
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Stacy Laysalle

November 23, 2024

5  out of  5
rating by Stacy Laysalle
"Jordan has helped me alot with my car insurance and life insurance. While I was on medical leave he gave me good advice on my insurance. Thank you"
We responded:
"Thank you for the kind review Stacy, we appreciate your business!"